Just Like Home Privacy Policy

Last Updated: 1 September 2026

1. Introduction

Welcome to the website of Just Like Home Student Accommodation (the "Website"). We provide student housing services in South Africa. We respect your privacy and are committed to protecting your personal information. This Privacy Policy details how we collect, use, and store your data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

As a student accommodation provider, we collect data to manage inquiries, booking applications, and website performance:

Voluntary Information: Names, email addresses, phone numbers, student numbers, or details submitted via our contact forms, application forms, or room inquiry features.

Automated Data (Cookies & Tracking): IP addresses, browser types, and navigation activity collected automatically via third-party analytics and tracking tools.

3. How We Use Your Information

We process your information strictly for lawful business purposes, including:

Managing accommodation applications, processing room bookings, or checking NSFAS accreditation details.

Responding to direct property inquiries or parenting/guardian questions.

Google Analytics: Optimising our website performance and understanding how users interact with our content.

Meta Pixel: Delivering targeted advertisements regarding room openings and applications on Facebook and Instagram.

4. International Data Transfers

Our website is built and hosted on the Squarespace platform. Because Squarespace's primary servers are based in the United States, personal data collected through this website will be transferred internationally. Squarespace maintains strict legal safeguards (such as Standard Contractual Clauses) to ensure your data remains safely handled and compliant with South African POPIA equivalence standards.

5. Cookie Consent and Control

We use cookies to enable Google Analytics and Meta Pixel tracking.

Non-essential tracking cookies will not deploy on your device until you actively click "Accept" on our website's cookie banner.

You can adjust your cookie settings or clear your cache through your internet browser at any time.

6. Third-Party Disclosures

We do not sell, rent, or trade your data to third parties. We only share information with trusted third-party service providers essential to running our operations (such as Squarespace hosting, analytical engines, or secure cloud databases) under strict confidentiality agreements. We may disclose data if legally required to do so by South African authorities or structural academic bodies.

7. Your Legal Data Rights

Under POPIA, you and your guardians hold the right to:

Request confirmation or access to the personal data we hold about you.

Request immediate correction or updates to inaccurate student or financial data.

Object to processing for direct marketing.

Request the complete deletion of your data when it is no longer required for contractual student management.

8. Contact Our Information Officer

To exercise your data rights, request information, or file an inquiry, please contact our designated Information Officer:

Email Address: accounts@justlikehome.co.za